Nicola is the Communications and Training Coordinator for the Improvement Academy. As part of her role she works with the team to look after the communications activities, including maintaining the website, social media and internal and external communications. She also supports the administration and delivery of training at the IA. Nicola provides training and communications support for the IA’s partner, the NIHR Applied Research Collaboration Yorkshire and Humber and the Academic Unit for Ageing and Stroke Research at the Bradford Institute for Health Research.