Teams Connect

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In A Nutshell:

Teams Connect is a 4-hour, highly interactive workshop for up to 40 participants from a single team, to help strengthen team cohesion, improve communication, and embed compassionate, collaborative behaviours.  We know these behaviours underpin patient safety and staff wellbeing.

This training provides staff a chance to:

  • Step away from the day-to-day to reflect on current team dynamics and understand how pressure influences behaviours and decision-making.
  • Build meaningful connections across roles and strengthen relationships that underpin effective teamwork.
  • Explore the foundations of collaborative culture and how a positive culture impacts patient safety and staff wellbeing.
  • Identify practical opportunities for improvement in team interactions and agree on actions to achieve them.
  • Track progress and sustain change through baseline and follow-up pulse checks, measuring impact and to support long-term improvement.

 

The workshop is suitable for all teams working within the health and social care sector, including:

  • Clinical or non-clinical teams at any stage of performance
  • New or established teams
  • Pressured teams or high‑performing teams that want to maintain and refresh their culture.

 

Our unique approach:

  • Participant-centred: discussions are led by the team, for the team; facilitators use a coaching style.
  • Inclusive: the workshop is inclusive to all staff members at all levels, regardless of band or professional role. It does not focus solely on the clinical aspects of healthcare.
  • High-interaction design: activities intentionally rotate participants to maximise unique interactions and build relationships between participants.

 

Our course lead-trainers:

Mr Sunjay Jain MD FRCS – Consultant Urological Surgeon

Dr Emily Langford, MBChB MRCEM FRCA PG Dip – ST6 Anaesthetics & Honorary Lecturer.

 

What participants have said:

‘I would recommend the team connect sessions to any leader of a team, I think it is facilitated excellently by both Emily and Sunjay. They have the ability to read the room, listen to what is being said and able to provide an outsider’s point of view without judgement giving you a different outlook on a situation that a team maybe experiencing challenges with.’

‘I think it provides an opportunity to openly come together to explore what incivility means to us a team and look at ways of improving cohesion, collaboration and communication.’   

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"Attending the Silver QI Training really helped me to understand how to start to manage effective delivery of the work and also how to better evaluate the delivery which in turn led to changes to the work programme."

Helen Degnan, Project Nurse at Vale of York CCG