Human Factors Training – Silver


In A Nutshell:

Our Silver level Human Factors one day face to face training can support organisations and frontline staff to understand how Human Factors principles can be applied to reduce patient harm. It has been designed to build on the Bronze level Human Factors online course and can be accessed individually or as a clinical team.

The Improvement Academy offers a one-day face-to-face Silver-level training course in Human Factors, designed to build on the knowledge acquired in the Bronze entry level e-learning. The aim of the day is to equip trainees with the basic knowledge and skills to begin to use Human Factors at work to improve patient safety.

The content of the day centres on understanding organisational culture, understanding human error, exploring non-technical skills and how these skills can be enhanced. All trainees on the Silver Human Factors course will receive a certificate of attendance.

Our course trainers:

Dr Daniel Stephenson – Consultant in Emergency Medicine, Rotherham NHS Foundation Trust and Improvement Academy Human Factors Improvement Fellow

Debbie Clark – Senior Lecturer in Adult Nursing, Sheffield Hallam University and Improvement Academy Academic Safety Improvement Fellow

Feedback from previous courses:

“Good facilitators and interesting content. Highly focused on patient safety.” – Improvement Lead who attended the Silver Human Factors Training Day in Leeds on 12th September 2019.

“Liked the informal style and encouraging questionning throughout. Excellent signposting, useful resources and papers. I enjoyed the theoretical elements and the opportunity to hear other views.” – Senior Clinical Governance Manager who attended the Silver Human Factors Training Day in Leeds on 12th September 2019.

Click here to see case studies from people who have previously attended this course.

NOTE: To register for the Silver Human Factors course, participants must have previously have completed the Bronze online training.

"Attending the Silver QI Training really helped me to understand how to start to manage effective delivery of the work and also how to better evaluate the delivery which in turn led to changes to the work programme."

Helen Degnan, Project Nurse at Vale of York CCG