Quality Improvement Training – Silver


In A Nutshell:

The Improvement Academy delivers two types of Silver level Quality Improvement (QI) Training: a theory-based recording for those completing Gold QI training and a practical two-part virtual course which allows individuals to ‘learn by doing’.

Foundation Silver – Theory-based Quality Improvement Training

Designed to build confidence in QI theory, this Foundation Silver course is delivered via a pre-recorded link and is a prerequisite for QI leaders undertaking Foundation Gold.

Practical Silver – Practical Quality Improvement Training

QI training subtitled ‘learning by doing’, can be provided for teams of people from a single organisation or for a group of individuals. The course is modular and is usually delivered via two half-day virtual training sessions, which includes:

  • A guided, participatory, journey through the Model for Improvement using a relatable case study (acute, mental health, learning disabilities, maternity/neonatal or primary care).
  • Exploring some of the challenges doing quality improvement in health services.
  • An introduction to the interface between ‘Patient Safety’, ‘Human Factors’, and Quality Improvement, and when and how to use behaviour change approaches.
  • Virtual sessions paced so that participants can complete ‘homework’ which is explained in each session and usually consists of an exercise and/or video.
  • A workbook and a QI Project Template to plan future quality improvement projects.

Our course trainers:

Maureen McGeorge – Quality Improvement Lead, Improvement Academy

Mark Fuller – Associate Quality Improvement Trainer

Feedback from previous courses:

“Adaptable to practice and beneficial to provide structute to making changes to practice. The course was helpful to empower my own ideas for change.” – Practice Development Practitioner who attended the Silver Quality Improvement Training Day in Leeds on 10th September 2019.

“Right pace and amount of time spent looking at each ‘subject’. It was useful to work through the QI process.” – Clinical Leadership Fellow who attended the Silver Quality Improvement Training Day in Leeds on 10th September 2019.

Click here to see case studies from people who have previously attended this course.

NOTE: To register for the Silver Quality Improvement course, participants must have previously have completed the Bronze online training.

Useful Links

Contact Information

Maureen McGeorge

PDF Downloads

"Attending the Silver QI Training really helped me to understand how to start to manage effective delivery of the work and also how to better evaluate the delivery which in turn led to changes to the work programme."

Helen Degnan, Project Nurse at Vale of York CCG