Nov 9th 2021, 9:00 am

Foundation Gold Quality Improvement Training – November 2021


In A Nutshell:

This virtual course is designed for health and care organisations that have in-house QI expertise to support staff carry out quality improvement projects after attending this theory-based course.

Course Dates: Tuesday 9th and Tuesday 16th November 2021, 09:00 – 16:00

Please note delegates must be able to attend both dates.

Delivery platform: This training will be delivered over 2 full days via Zoom.

Registration: To apply for a place, please email:

Places on this course cost £620 per delegate (exclusive of any applicable VAT). Payment must be confirmed prior to attendance.

For further information please contact Shahima Begum via:

Course content:

  • ‘Silver’ training – focussing on building confidence in the theory (rather than the practice) of carrying out an improvement project using the IHI’s ‘Model for Improvement’.
  • How to deliver the silver training course to staff in your trust – including exercises and personal feedback.
  • Tools and materials developed by the Improvement Academy to support Gold trainees in their role as QI mentor for staff within their organisation.
  • Ongoing membership of the Improvement Academy Quality Improvement Trainers Network (QITN)

Please note: Delegates applying for this Gold level ‘train the trainer’ course, must have senior sponsorship from their organisation. Further details on the application process are available upon request.

The event will be delivered by:

Maureen McGeorge
Quality Improvement Training Lead, Improvement Academy

Maureen joined the Improvement Academy in 2014 and has extensive experience of quality improvement training, improving service quality and patients’ experience. She worked with the Royal College of Psychiatrists leading the development and management of many national clinical audit and service accreditation programmes. She also has experience of working in primary care and in acute medicine with the King’s Fund and the Patients’ Association. In 2011, she qualified as an Improvement Advisor with the Institute for Healthcare Improvement.

Mark Fuller
Improvement and Transformation Manager, Harrogate and District NHS Foundation Trust

Mark is an experienced Quality Improvement trainer and a leader of quality improvement practice at Harrogate and District NHS foundation Trust. Mark is an Improvement Academy QITN (Quality Improvement Trainers Network) and supports Maureen and the Improvement Academy team in delivering the virtual silver and gold level QI training.

who we are working with

The work being led by the Improvement Academy - such as safety huddles - is nothing short of awe-inspiring. I was particularly struck by the Academy's approach to improvement."

Richard Taunt – Director, UKIA

Foundation Gold Quality Improvement Training – November 2021

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