A Practical Application of PSIRF Principles to Improve Patient Safety – November 2023


In A Nutshell:

This course offers attendees a practical application of PSIRF principles when conducting patient safety investigations using a case study based in acute settings.

It combines knowledge and skills from other Improvement Academy training programmes, such as Human Factors, Quality Improvement, and Qualitative Analysis.

Course Dates: Friday 24th November 2023, 09:00 – 16:00

Delivery platform: This training will be delivered Face to Face.

Registration: To book a place, please email: Academy@yhia.nhs.uk

Places cost £50 per person. Payment details will be provided once places are booked. Please get in touch via email: Academy@yhia.nhs.uk.

For further information please contact Jane Hudson via: academy@yhia.nhs.uk.

Course overview:

This one-day course will enable you to feel more confident in your role as an investigator/improver through:


  • the systems thinking that underpins an effective learning response
  • how PSIRF can help support a Just and Learning Culture


  • tools for effective engagement that will support your investigations
  • some helpful techniques for analysis of the information available
  • translating the learning gained to support effective improvement


This training is designed to complement, not meet national training requirements. It is experiential – you will practice using some of the techniques.

The training uses the Improvement Academy’s Human Factors, Just Culture, Staff Support, Patient Engagement, Qualitative Analysis, and Quality Improvement expertise.


The event will be delivered by:

Mel Johnson
Assistant Director Patient Safety, Improvement Academy

Mel leads the Yorkshire and Humber Patient Safety Collaborative and brings an applied focus on Human Factors and behaviour change to ‘learning by doing’ QI training. A nurse by background, Mel joined the Improvement Academy team in May 2015. Most of her career has been spent in a quality role, working in risk and governance as well as managing national Patient Safety initiatives and campaigns.


Dr Vishal Sharma
Associate Director, Improvement Academy

Vishal joined the Improvement Academy in 2022 and supports the overall direction of the Improvement Academy and leading the team in working with organisations to deliver improvements. Having a computer science and psychology background, Vishal has worked in the private and public sector. Previously having worked within BIHR, he went on to complete his PhD at the University of Leeds.

who we are working with

The work being led by the Improvement Academy - such as safety huddles - is nothing short of awe-inspiring. I was particularly struck by the Academy's approach to improvement."

Richard Taunt – Director, UKIA

A Practical Application of PSIRF Principles to Improve Patient Safety – November 2023

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