Training Case Studies - Achieving Behaviour Change Workshop

Achieving Behaviour Change – Tanya Colley, Audit Officer


“I felt more confident in identifying barriers that prevent people from embracing change and making individuals more enthusiastic about the changes.”

Tanya Colley 
is an Audit Officer at Bradford working as part of cancer earlier diagnosis projects. Tanya had previously completed some audit work within substance misuse services for professional development. In her current role, with support from her manager, Tanya’s role has now developed to also include other aspects of quality improvement work.

Tanya is involved in 4 pilot projects based on achieving earlier diagnosis within cancer pathways:

  • Straight to test for suspected colorectal cancers
  • FIT testing for bowel cancer
  • One-stop haematuria pathway
  • Vague symptoms pathway

Tanya attended the Achieving Behaviour Change workshop in November and now feels more confident identifying barriers that prevent people from embracing change. She also feels more able to identify ways of “selling” the need to make changes in a way that would make individuals more enthusiastic about them.

The key learning points Tanya took from attending the session were:

  • Using a collaborative approach when working across teams/departments is more effective than telling people what to do
  • More meaningful and effective discussions to ensure focussed outcomes.

Tanya continues to support the business cases to make new pathways ‘business as usual’, and is using the learning from the workshop to ensure that business cases contain aims and objectives that have been agreed as both useful and meaningful.

Tanya attended the Improvement Academy Achieving Behaviour Change workshop, funded through the Yorkshire and Humber AHSN on 9th November 2018.