Mel joined the Improvement Academy team in May 2015. She provides programme management leadership to the Patient Safety Collaborative, ensuring key objectives are met and building on achievements to date. In addition to excellent project management, Mel also brings skills in quality improvement, engaging teams and applying behaviour change approaches to tackling safety problems.

Mel has a nursing background. Most of her career has been spent in a quality role, working in risk and governance as well as project managing the Safer Patient Initiative for an acute trust, working with the NHS Institute on the social movement project and as a programme manager for the Patient Safety First campaign.