Jul 8th 2022, 9:00 am

Silver Quality Improvement Training – Learning by doing (Mental Health) – July 2021


In A Nutshell:

Developed from our one-day Silver QI training day, this course, now delivered virtually, offers individuals and teams an opportunity to work through the IHI’s Model of Improvement using a case study based in mental health. The content is intentionally highly practical with the aim of preparing you to engage in an improvement project within your organisation.

This course is supported by other Improvement Academy virtual training courses which can provide more detail about aspects of the basic Silver for Quality Improvement, including ‘Understanding Data for Improvement’ and ‘Achieving Behaviour Change’.

Course Dates:Thursday 8th and Thursday 15th July 2021, 09:00 – 12:30

Please note delegates must be able to attend both dates.

Delivery platform: This training will be delivered in two 3.5 hour sessions via Zoom.

Registration: To book a place, please email: Academy@yhia.nhs.uk

The Improvement Academy offers a small number of funded places to Yorkshire & Humber NHS and social care organisations. Please enquire about availability. A cancellation charge of £75 may apply if less than 48 hours’ notice is given.

A standard fee of £200 per person applies to applicants not eligible for a funded place. Please get in touch via email: Academy@yhia.nhs.uk.

For further information please contact Shahima Begum via: academy@yhia.nhs.uk.

Course overview:

  • An opportunity to explore some of the challenges to doing quality improvement work in mental health services.
  • A guided, participatory, journey through the Model for Improvement, using a mental health case study.
  • An introduction to the interface between ‘Patient Safety’, ‘Human Factors’, and Quality Improvement.
  • Understanding when and how to use behaviour change approaches (such as the ABC Toolkit) within quality improvement work.
  • An introduction to the Improvement Academy quality improvement Project Template which you can use to plan your own quality improvement project.

NOTE: pre-course and ‘homework’ videos and exercises form an integral part of the course content and individuals must schedule time to complete these between sessions.

The event will be delivered by:

Maureen McGeorge
Quality Improvement Training Lead, Improvement Academy

Maureen joined the Improvement Academy
in 2014 and has extensive experience of quality improvement training, improving service quality and patients’ experience. She worked with the Royal College of Psychiatrists leading the development and management of many national clinical audit and service accreditation programmes. She also has experience of working in primary care and in acute medicine with the King’s Fund and the Patients’ Association. In 2011, she qualified as an Improvement Advisor with the Institute for Healthcare Improvement.

Allyson Kent
Mortality Improvement Fellow, Improvement Academy

Allyson is a Mortality Improvement Fellow with the Improvement Academy, supporting both our ‘Learning from Deaths’ training and our ‘learning by doing’ Quality Improvement training.
Allyson is a member of the Royal College of Psychiatrists expert reference group on Learning from Deaths and is a Queen’s Nurse.

who we are working with

The work being led by the Improvement Academy - such as safety huddles - is nothing short of awe-inspiring. I was particularly struck by the Academy's approach to improvement."

Richard Taunt – Director, UKIA

Silver Quality Improvement Training – Learning by doing (Mental Health) – July 2021

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