A Case Study: Huddle Up for Safer Health Care


Over the 10 years the Improvement Academy has been supporting teams across the region implement Safety Huddles.

In 2020 Sue Ryder partnered with the Improvement Academy to adapt and embed safety huddles (Huddle Up for Safer Health Care (“HUSH”)) into their daily routine across their 6 inpatient services, using quality improvement methodology and implementation science. The aim was to reduce falls and enhance staff teamwork and safety culture. Despite the challenges of the COVID-19 pandemic, between 2020 and 2022 five hospices managed to embed safety huddles into their daily schedule. After embedding huddles seven days per week, the first hospice reached 74 days without a fall, which was their highest achievement to date.

To read more about the case study and the amazing work by colleagues at Sue Ryder click here.