Human Factors Training – Bronze


In A Nutshell:

The Improvement Academy is working collaboratively with experts, organisations, frontline staff and patients to explore how Human Factors can be embedded within healthcare delivery. Our Human Factors training is designed to meet the needs of organisations and frontline staff and, most importantly, contribute to reducing patient harm. Bronze Human Factors training is our entry level introductory course, is accessed online, and takes no more than one and a half hours to complete.

The Challenge

Keeping patients safe in our NHS healthcare systems is a huge priority. There is an emerging consensus that advancing the implementation of Human Factors across the healthcare workforce may have a large impact on reducing harm. Training in Human Factors has been shown to improve safety in various industries but we are still learning about how to adopt and implement this within our NHS.

In our region we already have significant Human Factors expertise and enthusiasm on this subject. There are already organisations that have started exploring, developing and implementing some great Human Factors approaches across the region but much of this work is not widely known about or is not easily accessible to all our organisations and the frontline teams who deliver care.

What we are doing about it?

Working collaboratively across Yorkshire and Humber to develop access to Human Factors training and resources to enable/support front-line staff to improve the safety of their care.

1) Our Human Factors training is suitable for all healthcare staff across Yorkshire and Humber and consists of two courses:

    • Bronze level e-learning which is entry level, comprised of 6 modules, certificate on completion. To access Bronze Human Factors training click here.
    • Silver level training which is delivered face to face during a one day workshop, certificate on completion. To find out more about Silver Human Factors training and to register to attend a course click here.


2) We support learning and signposting to information about Human Factors.

3) We explore and build on some of our current improvement work which already includes various Human Factors elements e.g. Safety Huddles (HUSH), Behaviour change, Quality Improvement Training, Medicines Safety, and Significant Event Audit in Primary Care.

Related Content

“These informative workshops have provided invaluable insight, which has lead us all to change our ways of working to provide better care for our customers”

Faheem and team at Asda Pharmacy, Morley