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What are people saying about us?

Leigh Forsyth - NHS Improvement

I just wanted to say thank you for inviting us to such a great conference - SCIMP 2016. The talks from both Professor Nick Black and Henry Marsh were refreshingly open and honest.... I do hope it becomes a regular event.

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York Hospitals Information Team

Please could I pass on thanks from the whole team – the training session you delivered this morning was excellent and helped us all enormously.

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Dr Rob Penman, Prescribing Lead NHS - Harrogate and Rural District CCG

You managed to bring much energy and empathy to the discussion of Significant Events occurring in General Practice.

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Mike Wright, Executive Chief Nurse - Hull and East Yorkshire Hospitals

Non-Executive Directors find the Patient Safety Dashboard especially helpful and it helps to frame the Board’s discussion around relative performance.

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Sean Ninan, ST6 Geriatric Medicine Registrar & Clinical Leadership Fellow - Leeds Teaching Hospitals

I went to one of the Improvement Academy’s training days on SPCs... It’s intended for front-line teams doing QI work and I’d recommend it to anyone on the group that hasn't been.

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Dr Alan Hart-Thomas, Clinical Director

"The whole ward team have really embraced the safety huddle concept. We have reached the milestone of 30 days without a fall today"

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Ian Wrench, Consultant Anaesthetist - Sheffield Teaching Hospitals

"I frequently reference your website as a source of evidence and patient information"

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Prof Martin J Vernon MA FRCP, National Clinical Director for Older People NHS England

On the eFI's EHI 2016 Healthcare IT Product Innovation award - 'Just to add my congratulations to all concerned on the award!"

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Professor Rob Darracott, Cheif Executive at Pharmacy Voice

Your session was interesting and thought-provoking and we really appreciate the time you took to join us to share your insights and expertise with our attendees.

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Bob Bousfield - South West Yorkshire Partnership NHS Foundation Trust

It was most educational and interesting to hear Patient Flow Management success story from our colleagues in the Acute hospitals.

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Andrew and the team at Shelf Pharmacy

Thanks for the run chart, this has been shared with the team and we all appreciate your help, advice and enthusiasm throughout this project.

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Richard Taunt - Director, UKIA

The work being led by the Improvement Academy - such as safety huddles - is nothing short of awe-inspiring. I was particularly struck by the Academy's approach to improvement...

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GP - Harrogate and Rural District CCG

"..because my partner had been listening to [Tony Jamieson] the day before we got more engagement with contributory factors. Thankyou."

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Faheem and team at Asda Pharmacy, Morley

“These informative workshops have provided invaluable insight, which has lead us all to change our ways of working to provide better care for our customers”

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Samantha Sterling, Wheelchair Service Manager

"I gained valuable experience from the team at the Improvement Academy, the secondment allowed me to gain a better understanding of Service Improvement work"

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Dr Janet Long, member of the Health Innovation TCRN member group

“It’s given me a much better idea of how you go about finding out what the barriers are – well, first of all, how you go about working out what the key behaviour is that might not be being done in a timely way,” (on the Achieving Behaviour Change Workshop - London 2015)

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Delroy Galloway, South Yorkshire Fire & Rescue

“A fantastic event, extremely informative and enjoyable, excellent delivery - keep up the fantastic work”

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James Denning at Well Pharmacy, St Lukes

I would strongly recommend this course to anyone who is interested in the area of patient safety, or for those who need to be made more aware of it!

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Deborah Debono, Postdoctoral Research Fellow - Macquarie University, Australia

Achieving Behaviour Change Workshop - Definitely worth travelling across the world for!

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Principal Pharmacist at Boots Pharmacy, Kirkstall

"Noshaba and Maureen have been very supportive throughout. They made us feel relaxed and were very flexible working around our busy schedules and last minute cancellations"

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Elisabeth Marriott, Clinician

“I have really enjoyed the sessions and it has taught me a lot on how to conduct and deliver improvement work"

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