Safer Dispensing in Community Pharmacy

The Improvement Academy TAPS (Training and Action for Patient Safety) programme helped 8 pharmacy teams in the Yorkshire and Humber region to reduce dispensing errors.

 The participating teams used improvement cycles to test interventions they had designed themselves, to address safety risks associated with human factors. You can read more about the stories and impact on the individual teams that took part here.








We are in discussions with one pharmacy group about scaling up the Pharmacy TAPS method across their UK branches and hope in the future to be able to make the tools necessary to embed Human Factors and Quality Improvement in community pharmacies available to all pharmacies in the UK via our website.